Water Damage


Water Damage

Emergency Water Removal / Structural Drying


When water ends up where it’s not supposed it can be very stressful and distressing. What to do? Who to call? Well you may need to make a few calls, but one of the first should be to a us! 847-847-5985 When we arrive, we will walk through with you while you show us the damaged areas. We will then complete a full moisture inspection to determine what materials are wet and what was not affected. Once we know the extent of the problem, we will come up with a customized mitigation plan to stop damage from worsening, and get your property cleaned up and dry .



Steps to a Successful Clean up and Dry Out



Proper Inspection

It’s is the critical first step, often overlooked by amateurs. Everyone wants to jump in and start cleaning up the “dumb water”. Dumb water is water that doesn’t hide very well. It can be found in the middle of  the room or viably sitting in the corner of the room. It is relatively easy to find, and in most cases easy to remove. “Smart water”, on the other hand, isn’t so obvious. It hides behind walls and fixtures, in padding under carpet, in sub-flooring structure under hard surfaces, etc… This “smart water” is what will eventually cause the mold, mildew, odors, and rotting wood that will cause extensive damage and adversely affect the indoor air quality. In order to find this “smart water” we use multiple tools & techniques. This allows us to locate, and if possible physically remove the water. If it cannot be physically removed (extracted) from the materials, it will be atmospherically removed. This means we will meticulously control the temperature, humidity, and vapor pressure to draw the moisture out of the materials and into the air. But if you don’t know what’s wet, you don’t know what to dry!



Mitigation is stopping further damage from occurring. This starts with stopping the intrusion of water and is ends with all materials being brought back to a pre-loss moisture content. This includes cleaning of surfaces and removal of non-restore-able materials before drying begins. Drying is usually done with high velocity air movement, and you don’t want to spread the nastiness in the dirty water throughout your home or business. Removal of non-restore-able materials is also done before drying to help quickly reduce the amount of moisture in the air. If the humidity indoors is above 60% RH, you risk secondary damage of materials that did not come into direct contact with the water source. This could be electronics, paintings & pictures, drywall, ceiling tiles, etc…



Once everything that cannot be saved is removed, and salvageable items are cleaned, the drying may begin. We bring in specialized drying equipment to properly dry the materials and monitor the drying process throughout. The equipment will vary from job to job depending on what materials and the size of the affected area(s), however the principals remain the same; remove moisture from materials (evaporate) and into the air. Then proper dehumidification to remove the moisture from the air to create an ongoing cycle until materials are returned to proper moisture content. This is the science and art of drying. You must maintain proper balance of evaporation and dehumidification throughout the project. The project must be monitored and re-adjusted (if needed) on a daily basis to ensure a thorough and timely drying. Once the drying has completed, replacement of removed materials (if any) can be accomplished.


Final Cleaning

Once all materials that were removed are replaced, we can provide a final cleaning to the affected and surrounding areas. This is not always required, because this step is mostly a post-construction type of clean up. If the affected area(s) were cleaned and dried properly, all flood water and contaminated items were dealt with during the mitigation and drying. This cleaning is performed to remove drywall dust and other dirt and grime that go along with rebuilding after certain types of water damage.